How PikNGoo Works

Your airport journey.
Planned before you arrive.

From ordering your favourite meal to arranging airport assistance, PikNGoo helps you plan the important parts of your airport experience around your flight.

Traveller walking through a bright airport terminal

Your journey, step by step

Airport

Flight

Food

Lounge

Baggage

Boarding

One flight. Every airport moment connected.

5 Simple Steps

From planning to boarding.

  1. 01

    Choose Your Airport

    Select the airport you're travelling from, arriving at, or connecting through.

    DELHYDGOIVTZBLRBBITRZ
  2. 02

    Add Your Flight

    Enter your flight number and travel date. PikNGoo uses your journey details to help provide services relevant to your airport experience.

    AI 302

    DEL → HYD10 Aug · 18:40
  3. 03

    Choose What You Need

    Explore services available for your journey.

    FoodLoungesPorterHotelsTransfersMeet & GreetWheelchairBaggage Storage
  4. 04

    Order or Send a Request

    Two simple paths, depending on what you need.

    For food

    Browse participating airport restaurants and place your order.

    For airport services

    Submit your requirement and PikNGoo's concierge team will help coordinate your request with the relevant service provider.

  5. 05

    Enjoy a Smoother Airport Experience

    Collect your food at the designated outlet or follow the service instructions shared for your airport request. Then continue your journey.

    Boarding Gate 24B

One Platform. Two Experiences.

Order instantly. Request effortlessly.

Food Ordering

Food Ordering

Skip the queue. Your meal can be waiting.

Browse restaurants available at your airport, choose what you'd like to eat and place your order before reaching the outlet.

Choose AirportBrowse RestaurantsOrderCollect
Airport Services

Airport Services

Tell us what you need. We'll help coordinate it.

Request airport lounges, porter assistance, transfers, transit hotels, meet & greet, wheelchair assistance and baggage storage through PikNGoo.

Choose ServiceShare JourneySubmit RequestConcierge Coordination

Airport service requests are currently coordinated by the PikNGoo concierge team.

One journey. Multiple moments where we can help.

Home

Before the Airport

  • Order Food

    Pre-order your meal before leaving for the airport.

  • Airport Transfer

    Arrange your ride to the airport.

  • Meet & Greet

    Request assistance ahead of your arrival.

Airport → Flight

At the Airport

  • Porter Assistance

    Get help managing your luggage.

  • Airport Lounge

    Relax before boarding.

  • Wheelchair Assistance

    Arrange accessibility support.

  • Food Pickup

    Collect your pre-ordered meal.

Destination

Between Flights / After Arrival

  • Transit Hotel

    Rest during longer connections.

  • Baggage Storage

    Securely store your luggage.

  • Airport Transfer

    Arrange onward transportation.

Your Journey Matters

Airport services make more sense when they're connected to your flight.

By starting with your airport, flight number and travel date, PikNGoo can build an experience around where you're going and when you need it.

DEL → HYD

AI 302 · 10 Aug

Departure18:40

Your Journey

  • Food Order
  • Lounge
  • Porter
  • Transfer
PikNGoo

PikNGoo App

Your airport journey, in your pocket.

Order food, request airport services and manage more of your airport journey through the PikNGoo app.

Questions Before You Fly?

Ready for a smoother airport journey?

Start with your airport and flight. We'll help you with the rest.